Job Vacancy – Credit Control Officer

Job Vacancy – Credit Control Officer

We are currently recruiting for the role of Credit Control Officer to support our growth ambitions, and form part of the management team.

This is a unique role requiring a methodical individual with excellent communication and organisational skills, combined with an ability to use initiative.

This is a part-time role with flexibility available around working hours. A full-time position can also be offered by combining this role with other duties.

As the Credit Control Officer you will report to the CEO and will be responsible for:

  • Carrying out credit control duties in accordance with Credit Control Policy;
  • Implementing appropriate proactive strategies relating to arrears collection, loan re-scheduling, write-offs, etc;
  • Applying and maintaining appropriate provisioning standards, in accordance with Provisioning Policy and regulatory guidelines, including carrying out regular in-depth loan book reviews;
  • Providing support and input to the Credit Control Committee as required;
  • Leading and managing credit union interactions with members in arrears, 3rd party debt collection agencies and legal advisors in the area of bad debt as required;
  • Carrying out ongoing reviews of credit control and provisioning policies and procedures, proposing and implementing change as necessary.

The ideal individual for this role will have the following attributes and experience:

  • A strong grounding in the credit union sector is preferable, however candidates with credit control experience in the financial services sector will be considered, preferably with a minimum of 5+ years’ experience;
  • Prior working experience and a proven track record in credit control work in a credit union or financial services environment;
  • Good working understanding of the Progress system, or similar, is essential;
  • A professional business-related qualification, or working towards a relevant similar qualification, is desirable, but not essential.

Applications or queries should be emailed to recruitment@mulcaircu.ie no later than the closing deadline of 5pm on Friday 13th May 2022.

Mulcair Credit Union is an equal opportunities employer.

Job Vacancy – Chief Executive Officer

Job Vacancy – Chief Executive Officer

Mulcair Credit Union is a strong €40m credit union based in Newport, Co Tipperary, with 8 staff serving 7,000 members from its head office in Newport and sub-offices in Murroe and Rearcross.  It is recruiting a new Chief Executive Officer to sustain its long history of excellent and committed member service and business development as well as financial success.

Reporting directly to the Board, the successful candidate will be responsible for implementing the credit union’s ambitious growth strategy to the highest performance and ethical standards within the credit union’s risk tolerances and all applicable legal and regulatory requirements.

The ideal candidate will have a solid academic background and bring strong and demonstrable

  • experience of the credit union sector,
  • history of professional achievement
  • levels of energy & professionalism,
  • communication skills,
  • understanding of credit union financial dynamics and Key Performance & Risk Indicators,
  • knowledge of fintech payment systems and trends,
  • sales/marketing experience incorporating social media,
  • expertise in business support tools, whether Microsoft or otherwise,
  • HR management skills and
  • experience in strategy & business model development.

Candidates without a credit union background who can offer solid experience of business growth and development in another regulated financial services sector will also be considered.  Direct Central Bank exposure, as well the Minimum Competency qualifications necessary to deliver retail services and products would be distinct advantages.

This credit union is ambitious and willing to pay a rewarding compensation package to the candidate who demonstrates the best ability to achieve the Board’s strategic goals.

Applications or queries should be emailed to recruitment@mulcaircu.ie no later than the closing deadline of 5pm on Friday 22nd April 2022.

Mulcair Credit Union is an equal opportunities employer.

Job  Vacancy – Teller/Member Service Officer

Job Vacancy – Teller/Member Service Officer

Mulcair Credit Union Union currently has a vacancy for the position of Teller/Member Services Officer.

Mulcair Credit Union is seeking applications from self-motivated individuals who want to be part of a growing organisation. Applicants should be committed to achieving high
standards and have a flexible approach to work.

General Scope of the Role

The successful candidate will be responsible for carrying out a range of administrative and operational activities that contribute to the effective running of the credit union. This is a
full-time position, working hours Monday to Saturday (closed on Wednesday).

Main Purpose of the Role

The position will require assisting members with all aspects of Credit Union Business while working as part of a team to provide admin and support in dealing with:

  • Service to members across multiple delivery channels including over the counter, telephone and online
  • Account transactions
  • Account queries
  • Member applications
  • Loan applications
  • AML

The ideal candidate will have:

  • Excellent attention to detail and administration skills
  • Experience working in a role within a credit union or similar financial institution ideal but not essential as full training will be provided
  • Excellent customer service, interpersonal and communication skills.
  • Strong teamwork ability.
  • Ability to use discretion and sensitivity in dealing with members
  • Ability to make decisions and take responsibility
  • Knowledge and understanding of the ethos of Credit Unions
  • QFA/CUA, relevant diploma or degree ideal but not essential, minimum leaving certificate required.

How to apply:

  • Please forward a covering letter and CV to sinead@mulcaircu.ie, applicants should clearly state they are applying for role.
  • Closing Date for receipt of applications is Tuesday 5th October 2021.
  • Short listing may apply, and assessment will be based on the information provided in the application.

Mulcair Credit Union Limited is an Equal Opportunities Employer.

New Opening Hours

New Opening Hours

Please note we have made a change to our opening hours.

NEWPORT OFFICE

Open each morning at 9.30am from Monday 21st June 2021

Monday 9.30am – 5pm
Tuesday 9.30am – 3pm – (Appointments available from 3pm – 5pm)
Wednesday Closed
Thursday 9.30am – 3pm – (Appointments available from 3pm – 5pm)
Friday 9.30am – 5pm
Saturday 9.30am – 1pm

MURROE OFFICE

From Friday 25th June 2021

Friday 10am – 4pm

Most respected provider of financial services

Most respected provider of financial services

Credit unions have been recognised as the most highly regarded financial services organisation in the Ireland RepTrak® 2021 study carried out by The Reputations Agency. Credit unions took second place in the overall study with an overall score of 84.9. Bord Bia took the top spot while An Post took third place in the overall study.

Credit Unions were placed first in Governance and in Citizenship – two important drivers of reputation. In the analysis of brand personality traits that most closely correlated with reputation, credit unions came first in Friendly and Genuine amongst the 100 organisations that were studied.

The Ireland RepTrak® 2021 study is based on a survey of over 6,500 members of the public which gathered data on the levels of trust, respect, admiration and esteem they have for organisations in Ireland.

Speaking about the achievement, ILCU President, Helene McManus said: “We are delighted to celebrate this good news and congratulate Irish credit unions for their consistently high performance in the RepTrak survey. It really is a fantastic achievement to consistently remain in the top two for the past three years. It has been an incredibly difficult year for all organisations and businesses. Credit unions all around the country have remained a cornerstone of their local communities and continue to go above and beyond for their members.”

Commenting on the significance of this year’s results, Niamh Boyle, Managing Director, The Reputations Agency said: “Pride in Irish indigenous organisations increased average Reputation Pulse score by close to four points, with a five-point increase in Innovation, but with increases in Citizenship, Governance and Workplace scores also driving this increase. For the first time in 12 years, the reputation of the 53 Irish indigenous organisations (average 71.6) overtook the 47 multinationals organisations (average 70.9) that were studied.”