Mulcair Credit Union Union currently has a vacancy for the position of Teller/Member Services Officer.
Mulcair Credit Union is seeking applications from self-motivated individuals who want to be part of a growing organisation. Applicants should be committed to achieving high
standards and have a flexible approach to work.
General Scope of the Role
The successful candidate will be responsible for carrying out a range of administrative and operational activities that contribute to the effective running of the credit union. This is a
full-time position, working hours Monday to Saturday (closed on Wednesday).
Main Purpose of the Role
The position will require assisting members with all aspects of Credit Union Business while working as part of a team to provide admin and support in dealing with:
- Service to members across multiple delivery channels including over the counter, telephone and online
- Account transactions
- Account queries
- Member applications
- Loan applications
The ideal candidate will have:
- Excellent attention to detail and administration skills
- Experience working in a role within a credit union or similar financial institution ideal but not essential as full training will be provided
- Excellent customer service, interpersonal and communication skills.
- Strong teamwork ability.
- Ability to use discretion and sensitivity in dealing with members
- Ability to make decisions and take responsibility
- Knowledge and understanding of the ethos of Credit Unions
- QFA/CUA, relevant diploma or degree ideal but not essential, minimum leaving certificate required.
How to apply:
- Please forward a covering letter and CV to email@example.com, applicants should clearly state they are applying for role.
- Closing Date for receipt of applications is Tuesday 5th October 2021.
- Short listing may apply, and assessment will be based on the information provided in the application.
Mulcair Credit Union Limited is an Equal Opportunities Employer.
Please note we have made a change to our opening hours.
Open each morning at 9.30am from Monday 21st June 2021
Monday 9.30am – 5pm
Tuesday 9.30am – 3pm – (Appointments available from 3pm – 5pm)
Thursday 9.30am – 3pm – (Appointments available from 3pm – 5pm)
Friday 9.30am – 5pm
Saturday 9.30am – 1pm
From Friday 25th June 2021
Friday 10am – 4pm
Credit unions have been recognised as the most highly regarded financial services organisation in the Ireland RepTrak® 2021 study carried out by The Reputations Agency. Credit unions took second place in the overall study with an overall score of 84.9. Bord Bia took the top spot while An Post took third place in the overall study.
Credit Unions were placed first in Governance and in Citizenship – two important drivers of reputation. In the analysis of brand personality traits that most closely correlated with reputation, credit unions came first in Friendly and Genuine amongst the 100 organisations that were studied.
The Ireland RepTrak® 2021 study is based on a survey of over 6,500 members of the public which gathered data on the levels of trust, respect, admiration and esteem they have for organisations in Ireland.
Speaking about the achievement, ILCU President, Helene McManus said: “We are delighted to celebrate this good news and congratulate Irish credit unions for their consistently high performance in the RepTrak survey. It really is a fantastic achievement to consistently remain in the top two for the past three years. It has been an incredibly difficult year for all organisations and businesses. Credit unions all around the country have remained a cornerstone of their local communities and continue to go above and beyond for their members.”
Commenting on the significance of this year’s results, Niamh Boyle, Managing Director, The Reputations Agency said: “Pride in Irish indigenous organisations increased average Reputation Pulse score by close to four points, with a five-point increase in Innovation, but with increases in Citizenship, Governance and Workplace scores also driving this increase. For the first time in 12 years, the reputation of the 53 Irish indigenous organisations (average 71.6) overtook the 47 multinationals organisations (average 70.9) that were studied.”
Energy Communities Tipperary Cooperative CLG are a community led, home insulation upgrade and retrofitting organisation. They are a designated Sustainable Energy Community (SEC) with the Sustainable Energy Authority of Ireland (SEAI).
They are leverage funding from the SEAI and provide a One Stop Shop service which takes the hassle out of getting grant aid, sourcing contractors and overseeing projects for the homeowners.
As part of their One Stop Shop offering, they have teamed up with Credit Unions to assist the people of Tipperary enhance their homes and lives in conjunction with our award winning retrofit service provider team.
Mulcair Credit Union are delighted to be part of this great service. Find out more.
The Financial Services Union (FSU) has welcomes a move by the Government to add banks, credit unions and post offices to the list of workplaces where face masks must be worn to help tackle the Covid-19 pandemic.
The Department of Health had previously been of the view that the wearing of face masks was not mandatory in such premises as they are “controlled environments where social distancing” should be attainable. In addition, it had argued that there are also security requirements in terms of ensuring the identity of individuals entering a financial institution.
However, Minister for Health Stephen Donnelly changed the regulations governing the wearing of face coverings on Tuesday, adding banks, post offices and credit unions to the list of workplaces where the wearing of face coverings is compulsory.
“The FSU launched a campaign several weeks ago seeking this change, so I very much welcome it. Our members were very concerned that they were being treated differently to any other retail staff,” said John O’Connell, general secretary of the FSU.
“Concerns increased when the new variant of Covid-19 was identified and the virus became more transmissible.”