by mulcair-cu | Jul 1, 2025 | Latest News
Mulcair Credit Union is Hiring: Member Services Officer
Mulcair Credit Union currently has a vacancy for the position of Member Services Officer.
We are a member-owned, not-for-profit financial co-operative serving over 7,500 members with an asset size of €49 million. Rooted in the community, we are committed to delivering excellent, ethical financial services and supporting financial wellbeing across our common bond.
About the Role
As a Member Services Officer, you will provide friendly, efficient, and accurate service to our members, supporting a range of financial transactions and administrative duties.
Key Responsibilities
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Deliver an excellent member service across multiple channels – in person, by phone, and online
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Carry out front-line services including lodgements, withdrawals, loan repayments, and opening accounts
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Accurately handle cash, reconcile balances, and account for any shortfalls or excess
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Update member records and maintain database integrity
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Assist members with queries and explain our services
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Perform administrative tasks such as scanning and filing
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Support team projects and credit union-wide initiatives
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Participate in ongoing training and development
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Operate within risk and compliance frameworks including AML policies and procedures
Ideal Candidate Profile
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Excellent attention to detail and administrative skills
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Experience in a credit union or similar financial institution is ideal (not essential – training provided)
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Strong customer service, interpersonal, and communication skills
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A team player with discretion and sensitivity in member interactions
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Confident in making decisions and taking responsibility
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Understanding of the Credit Union ethos
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QFA/APA qualification or willingness to work toward one upon commencement (full support provided)
How to Apply
Please send your CV and a cover letter to:
📧 patrickkett@mulcaircu.ie
📅 Closing date: Tuesday, 15th July 2025
Shortlisting may apply. Assessment will be based on the information provided in your application.
Mulcair Credit Union Ltd. is an Equal Opportunities Employer.
by mulcair-cu | Jun 26, 2025 | Latest News
We are writing to inform you of important updates to your Framework Contract under Regulation 76 of the European Union (Payment Services) Regulations 2018. These changes take effect from 1st September 2025 and reflect the introduction of SEPA Instant Credit Transfers and enhancements to our payment services.
The full revised Regulation 76 Information is available as a digital version here and in our offices. If you have any queries on the details contained within this letter, please do not hesitate to contact us.
by mulcair-cu | May 22, 2025 | Latest News
Important System Upgrade Work Monday 26th May 2025
We wish to inform all our members that on Monday 26th May 2025 we will be carrying out Important System Upgrade Work on our banking platform.
During this time there will be no access to our online and mobile app. We apologise for any inconvenience this may cause. We will inform you as soon as the system is backup and running.
We thank you for your understanding and patience while we carried out this important work.
by mulcair-cu | Mar 26, 2025 | Latest News
Mulcair Credit Union currently has a vacancy for the position of Finance Officer.
Mulcair Credit Union is seeking applications from self-motivated individuals who want to be part of a growing organisation. Applicants should be committed to achieving high standards and have a flexible approach to work.
General Scope of the Role
The Finance Officer will be accountable to the CEO of the credit union for carrying out a range of finance, administrative and operational activities that contribute to the effective running of the credit union.
Main responsibilities of the Role
- Supporting and inputting into the month end management accounts.
- Preparing and submitting Central Bank returns.
- Preparing daily and monthly Bank Reconciliations.
- Managing bank accounts to ensure adequate liquidity for day-to-day operations.
- Processing daily standing orders and direct debits transactions.
- Processing of invoices.
- Processing vendor payments.
- Providing support to other members of staff where required, including providing cover to
- Supervisor annual leave and Teller cover from time to time.
- Working in Branch.
- Be aware of AML and Data Protection requirements and policies.
- Preparation of reports for Manager, Committees and Board as required by the manager, and to attend and contribute to meetings of such committees as may be directed by the Manager and the board of directors.
- Co-operation with manager in the development and/or implementation of new services
- To attend training programmes and workshops and completing annual CPD as required by the credit union.
- To be aware of and comply with all Health & Safety regulations as directed by the credit union.
- To undertake such other reasonable and lawful duties as may be directed from time to time by the manager
The ideal candidate will have:
- Excellent attention to detail and administration skills.
- Experience working in a role within a credit union or similar financial institution ideal, but not essential as full training will be provided.
- Excellent customer service, interpersonal and communication skills.
- Strong teamwork ability.
- Ability to use discretion and sensitivity in dealing with members.
- Ability to make decisions and take responsibility.
- Knowledge and understanding of the ethos of Credit Unions.
- QFA/CUA, relevant diploma or degree ideal.
How to apply:
Please forward a Covering letter and CV to patrickkett@mulcaircu.ie
Closing dates for applications Wednesday 2nd April 2025.
Short listing may apply, and assessment will be based on the information provided in the application.
Mulcair Credit Union Limited is an Equal Opportunities Employer.
by mulcair-cu | Feb 22, 2025 | Latest News
We would like to inform you about a scam currently affecting an Irish credit union. Fraudsters are misleading individuals using a counterfeit credit union application.
In this scheme, the scammer poses as a local buyer and instructs sellers to input their IBAN details into the fraudulent app. The scammer then fakes a successful funds transfer, creating the illusion that the transaction has been completed.
Those affected have encountered this scammer through social media marketplaces and various online platforms. We strongly encourage anyone who has experienced this scam to report it to the Gardai.
Please remain cautious of such tactics, and be wary if someone shows you a screenshot of a bank transfer. These fraudulent apps can be purchased online and are specifically designed to imitate legitimate banking applications.
Protect yourself by staying vigilant and aware.
